Back to 8D Report: your answer to a customer complaint, inside your customer deadline

The statement of facts

This example shows a table that the The complaint, laid flat magik would produce. The lab does not exist yet: Mojo builds it the moment you click, with your hours, your prices and your tone. What you read below was invented for this page.

The statement of factsExample
The statement of facts4 rows
SourceFindingChecked?
CustomerExcess play on the shaft, 14 parts out of 200No, photo only
Shop inspection sheetDimension at 12.04 mm, tolerance 12.00 +/- 0.03Yes, log of 04/08
OperatorTool change on 04/08 mid-runYes, machine journal
HypothesisDifferent material batchNOT TESTED

The last row is the only one that matters for D4: until it is tested it can be neither the cause nor ruled out, and an 8D that ignores it gets sent back.

This lab can be yours, with your data where this example stands.

Mojo builds it during the customize session. Industrial suppliers of 20 to 200 people, selling to demanding customers: that is who this one is for.